Microsoft Dynamics 365
Advanced business management solutions with AI
Discover Microsoft Dynamics 365 Sales, your intelligent CRM
Discover Microsoft Dynamics 365 Sales, your intelligent CRM
Dynamics 365 Sales
Integrate AI into your CRM with Dynamics 365 Sales and you’ll achieve unprecedented levels of productivity and sales.
Dynamics 365 Customer Insights
Strengthen your customer relationships with Dynamics 365 Customer Insights, which integrates transactional, demographic, and behavioral data to identify customer needs early.
Dynamics 365 Customer Service
With Dynamics 365 Customer Service, your customer service team will resolve issues quickly, powered by generative AI and automation.
Dynamics 365 Field Service
Dynamics 365 Field Service is a holistic solution for personalized and connected field services. It allows you to identify available technical staff and schedule services in a balanced manner for your entire team.
Dynamics 365 Supply Chain Management
Avoid disruptions in your supply chain with Dynamics 365 Supply Chain Management. With machine learning models, integrate AI predictability with your historical data.
Dynamics 365 Finance
With Dynamics 365 Finance, financial analysis and planning, tax management, and liquidity management become agile and dynamic processes.
Dynamics 365 Proyect Operations
With Dynamics 365 Project Operations, decisions are focused on project management, optimizing available resources, increasing productivity with AI-powered precision, and simplifying processes.
Dynamics 365 Business Central
Dynamics 365 Business Central is an ERP that incorporates AI to automate your workflows, optimize processes, accelerate tasks, and make better decisions, all within a framework of complete security and regulatory compliance.
Microsoft Dynamics 365 Sales. A new experience in sales management
Sales technology automates repetitive tasks, efficiently manages your resources, and adapts to the needs of your sales team.
It helps you identify priorities and plan your daily routine. It ranks business opportunities and suggests the most appropriate actions for you to interact with your customers and close sales .
Fuente: Microsoft
Advanced interactions
Get tips on the next steps to take in your customer relationship to engage with them at key moments.
Process monitoring
Using charts and dashboards, you monitor your pipeline and progress based on defined KPIs. Gather data for a complete view of your entire organization.
Opportunity rating
Take advantage of AI-based opportunity identification and task prioritization. This way, you’ll be able to identify your customers’ current situations and determine what actions to take to channel sales opportunities.
Automated funnels
Be more effective by executing sales actions when you have the most sales opportunities.
If you’re still wondering if Microsoft Dynamics 365 Sales is the right CRM for your organization…
With Sales you can unify the entire marketing and sales cycle of your company.
Microsoft Dynamics 365 Sales is a customer relationship management (CRM) solution designed to boost the effectiveness of sales teams. This tool uses artificial intelligence and automation to streamline processes, allowing salespeople to focus on building strong customer relationships and closing deals more efficiently.
Among its notable features are conversation intelligence, which analyzes interactions to provide valuable insights; opportunity scoring, which helps prioritize high-potential prospects; and collaboration tools that facilitate teamwork and effective communication.
Additionally, Dynamics 365 Sales allows for detailed account and contact tracking, end-to-end sales process management from lead to order, and the creation of customized sales materials. It’s also possible to create marketing lists, execute campaigns, and monitor service cases associated with specific accounts or opportunities.
The flexibility of this solution allows it to adapt to the specific needs of each company, ensuring optimized sales resources and greater efficiency in the sales cycle. With Dynamics 365 Sales, organizations can anticipate their customers’ needs and act proactively, thereby improving sales team productivity and results.