Freshservice updates

Join our upcoming webinar to discover the latest Freshservice features that enhance service management and improve user experience.

We’ll walk you through key updates in automation, interface design, sandbox capabilities, and the mobile app—plus a demo of Freddy Copilot in action.

Agenda:

10:00h Session Introduction
10:05h What’s New in Freshservice

• Agent Collision Detection for Requesters
• Improved Field Behavior
• New Automation Rules Interface
• Enhanced Sandbox Capabilities
• Knowledge Base Search & Bulk Publishing
• Mobile App Improvements

10:20h Freddy Copilot Demo
10:35h Q&A
10:45h End of Session