BSM App Monitoring Success Story

NexTReT provides a complete suite of managed IT services to BSM, which includes:

  • Hosting of servers in NexTReT’s private cloud

  • Implementation, evolution, and public/hybrid cloud services

  • End-user support

  • Evolutionary IT consulting services

  • IT operations and maintenance services for Level 1, Level 2, and Level 3 support

  • 24x7x365 Proactive 360 Monitoring

360º Monitoring planning

  • (Clients) Synthetic transaction monitoring
  • (Internal users) Business operations analysis agent
  • Number of active users, number of visits, number of logins, etc.
  • Sales volume
  • Number of incidents, call center calls, etc.
  • Internal/External APIs
  • Payment Gateways
  • Application Logs
  • RAM/CPU/Disk
  • Running Services
  • Hardware incidents: corrupted disks, power supplies, etc.

User Experience Monitoring

NexTReT provides managed User Experience Monitoring services with its own product: Application Status Monitor (ASM).

Within these global services, NexTReT provides user experience monitoring and analysis services that offer the following benefits:

Monitoring, Alerting, and Incident Resolution Service:

  • Detection of user experience availability issues
  • Detection of unacceptable performance degradations
  • Support tool for incident analysis and troubleshooting

Proactive Results Analysis Service:

  • Availability of detailed user experience KPIs by service
  • Trend analysis, such as performance comparisons between application versions
  • Periodic service status reports

Would you like to learn about the tool that makes this possible?

Parking meter BSM

In this video, learn how ASM performs the same steps as end-users when paying for parking, interacting with the same elements and user selections to achieve the same quality of service as end-users.

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